Merge duplicate team members in QuickBooks Time

Learn how to merge duplicate team members in QuickBooks Time imported from QuickBooks Payroll.

If the user, employee, or supplier's profile info such as first name, last name, and email address matches in both QuickBooks Payroll and QuickBooks Time, QuickBooks Time imports them as 1 team member. Otherwise, they'll be imported as 2 separate team members.

Merge duplicate team members

1. Go to classic QuickBooks Time.
2. Go to My Team.
3. Select Add team members ▼ dropdown, then select Merge team members.
4. Select the first user profile that you want to merge.
   • In the second box, any eligible worker profiles will appear that can be merged with the first selected user.
5. Select the duplicate user that you would like to merge.
6. Select Merge.