QuickBooks HelpQuickBooksHelpIntuit

QuickBooks Online doesn't load correctly or has blank pages on mobile

by Intuit Updated 2 years ago

If you’re experiencing any issues when using a browser like Safari to open Advanced Payroll on mobile, like the browser is just returning a blank page when you open QuickBooks, try the following: 

iOS iPhone/iPad

  1. Open Settings on your mobile device.
  2. Search for Safari and select it.
  3. Go to the Privacy & Security section.
  4. Use the toggle to switch off Block All Cookies and Prevent Cross-Site Tracking.
QuickBooks Online EssentialsQuickBooks Online Payroll AdvancedQuickBooks Online PlusQuickBooks Online Simple Start

Sign in now for personalized help

See articles customized for your product and join our large community of QuickBooks users.

More like this