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Statutory Sick Pay (SSP) in QuickBooks Online Standard Payroll

SOLVEDby QuickBooksQuickBooks Online Payroll159Updated 1 week ago

Learn how to record, edit and remove Statutory Sick Pay (SSP) entry in QuickBooks Online Standard Payroll.

Important: If you need help with SSP for employees due to COVID-19 then please see COVID-19: Statutory Sick Pay.

Statutory Sick Pay (SSP) is paid to employees who are unable to work because of illness. This is the legal minimum you must pay your employee. SSP is paid at the same time and in the same way as you would pay wages for the same period. As an employer, you are responsible for paying SSP to employees who meet certain qualifying conditions.

See Eligibility and Form SSP1 for employee qualifications (and exceptions) for SSP. Note: You cannot reclaim SSP for sick leave any more.

An employee is paid for the number of Qualifying Days they are absent. The first 3 Qualifying Days are known as Waiting Days and the employee does not receive SSP for these days. The waiting days do not have to be working days. Check out the Statutory Sick Pay (SSP): employer guide for more details.

How to enter Statutory Sick Pay

  1. Go to Payroll and select Employees (Take me there).
  2. Select the applicable employee.
  3. Select Actions and select Employee's Leave.
  4. Select Statutory Sick Pay (SSP).
  5. Select the First day of leave.
    1. Tip: If you’re unsure about the Last day of leave, you can choose to set the end date to the best of your knowledge. You can always update this later. If you need to update the Last day of absence on an Employee’s SSP absence record, you’ll find it under Leave periods on the employee’s profile.
    2. For Average Weekly Earnings (AWE), QuickBooks calculates the AWE automatically. Use the AWE field only for certain instances (for example, if you're switching from another payroll software) as QuickBooks does not have the employee's payroll history to accurately calculate the AWE. In such instances, enter the correct amount. The AWE is calculated on the 8-week period before the first day of sickness.
  6. Save your changes.

How to edit or delete Statutory Sick Pay

  1. Go to Payroll and select Employees (Take me there).
  2. Select the applicable employee.
  3. Click on the Leave section.
  4. Select the leave period you want to edit or delete.
  5. To edit, use the menu that opens. To delete, select the bin icon.

Note: You cannot delete SSP that has been included in a complete (or saved) pay run. The error message ‘You can’t delete a leave if you’ve already run payroll for that period’ will appear if you try to do so.

This means you are trying to edit SSP within the dates of the pay run that has already been completed in QuickBooks. You'll need to either roll back the pay run or delete the draft first before you can delete the SSP in the employee profile.

For example, you have a completed pay run covering dates from 1 to 31 of August and the First day of leave for an employee's SPP falls on 27 August, while leaving the Last day of leave empty. If you want to set the Last day to be 31 August, you'll need to roll back the pay run before you can edit the SSP in the employee profile.

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