If you're sending email on behalf of your business, you'll want to make sure it arrives in your recipients' inboxes. One way to improve your email deliverability is to set up DKIM for your domain in QuickBooks Online.
Note: To set up DKIM authentication, you need access to the domain's DNS settings. For this reason, you are not able to follow this process for restricted email domains (like Yahoo or Gmail) because in those cases, you don't have access to the DNS settings.
Here's how you can set it up in Advanced Payroll.
- Go to Payroll, and select the Payroll Settings tab.
- Under Advanced, select Email Sender Authentication.
- Select Add.
- Enter the domain you wish to authenticate.
- Select Register.
- QuickBooks will generate a set of CNAME records that you'll need to add to your DNS settings. You may need to contact your IT department or website administrator for assistance on adding these records if required.
- Add the DNS records to your DNS registry–this happens within your DNS host settings.
- Once you've done that, go back to your Payroll settings.
- Select Email Sender Authentication.
- Select Unvalidated for your domain.
- If you've created the records correctly, the domain will be Validated.