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Restricted email domains in QuickBooks Online Advanced Payroll

SOLVEDby QuickBooksQuickBooks Online Payroll2Updated September 02, 2021

To enable bulk sending of employee payslips, you have to set up the email address for which the payslips are to be sent from.

To set up the sender email address, follow the steps below:

  1. Go to Employees or Payroll menu, then select Payroll Settings.
  2. Select Payslips.
  3. Under From email address subsection, enter your preferred email address, then Save.

Due to the sensitive nature of payroll information that will potentially be sent from these email addresses and the likelihood of the emails being treated as spam, we have placed restrictions on the email domains that are allowed. The restricted domains are:

  • Yahoo
  • Gmail
  • Googlemail
  • Outlook
  • Hotmail
  • Bigpond

You may be able to enter an email address with a restricted domain but the sender email will be default to noreply@yourpayroll.co.uk. If you prefer to use your own email address, follow the steps as stated above to update your sender email address.

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