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Delete a pay run in QuickBooks Online Core Payroll
by Intuit•12• Updated 3 months ago
In this article, we'll walk you through the steps of deleting a pay run. We'll also explain what happens before and after the deletion, so you'll have a clear understanding of the entire process.
Note: To delete a pay run in QuickBooks Online Standard Payroll, see here.
- Go to Payroll and select Employees.
- Choose the Employee who needs their pay run deleted.
- Select the most recent pay period.
- On the Payroll Payment List tab, locate the pay run you want to delete and select Delete from the dropdown options.
- Select either to Delete this payroll payment or Close to cancel.
- Repeat these steps for any additional pay runs that you need to delete.
If you're having trouble deleting a previous pay run, it might be because of recent changes in your payroll. Here are a few reasons and solutions to try:
- If you added a new pension, try deleting it first. If you can't do it yourself, don't worry! Reach out to support for help.
- If you have employees who were recently added or assessed for an existing pension, make a note of their details and get in touch with support for more help.
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