Update primary admin, payroll admin, or payroll contact details in QuickBooks Payroll

Learn how to update contact details and sign-in credentials for the primary admin, payroll admin, and other user roles in QuickBooks Online Payroll.

Before you begin

• Ensure your payroll subscription is active.
• If you are unsure which roles or permissions are required, see Understand payroll roles and permissions.

Change the Primary Admin info

You can update the sign-in credentials or the personal information for the primary admin.

Update the admin’s personal info and sign-in credentials

1. Select the Profile icon (your initial) at the top right.
2. Select Manage your Intuit Account.
3. You’ll be directed to accounts.intuit.com page. From there, you can update your personal info. 

Update the admin’s personal info only

1. Go to Settings ⚙ and select Manage users.
2. From the Action column, select Edit.
3. Update the name or email.
4. Select Save changes. 

Note: If you need to transfer the primary admin rights to another payroll contact, check out Change the primary admin user in QuickBooks Online.

Change the Company admin, Standard user, and Reports only user info

1. Go to Settings ⚙ and select Manage users.
2. From the Action column, select Edit.
3. Update the name, email, or the role.
4. Select Save changes.

Change the Payroll Contact info

1. Follow this link to complete the steps in product
2. From the section where you add your business info, select the edit ✎.
3. Select Next until you reach the Who's your payroll contact? screen.
4. Update your payroll contact info.
5. Select Next until you are back to the Overview page.