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Change your primary admin, payroll admin, or other payroll contact

by Intuit•1• Updated 2 months ago

Learn about the different types of payroll contacts and how to update them in QuickBooks Online Payroll.

Payroll is a big part of running a business, and it's important to keep your payroll contacts up-to-date.

QuickBooks Online Payroll

Here are the different types of payroll contacts and their role in QuickBooks Online Payroll.

User roles for Payroll products	Role in your business	Provides authorisation	Discuss/make changes to account	Access to payroll reports
Primary admin**	Can do everything	Yes	Yes	Yes
Company admin	Can run payroll, add users, and manage payroll info)	No	Yes	Yes
Standard user (all access)	Limited*	No	Limited*	Yes
View company reports	All reports, except the ones with payroll or contact info	No	No	No
Payroll Contact	Receives emails and reminders for payroll	No	No	No

Footnotes:

*Depending on the user settings, this user can or can’t manage users, company info, and subscriptions.

**Primary admin is a role in QuickBooks Online for the main payroll contact. Should there be any changes with the payroll contact, this role must be updated or transferred to someone else.

Primary Admin

If you want to update the admin’s personal info and sign in credentials

Select the icon of your name’s initial at the top right.
Select Manage your Intuit Account.
You’ll be directed to accounts.intuit.com page.
From there, you can update your personal info.

If you want to update the admin’s personal info only

Go to Settings ⚙ and select Manage user.
From the Action column, select Edit.
You can update the name or email.
Select Save changes, then Update info to confirm.

If you want to transfer the Primary admin role to another payroll contact

If you’re looking to transfer the primary admin rights to another payroll contact, check out Change the primary admin user in QuickBooks Online.

Company admin, Standard user, and Reports only user

Go to Settings ⚙ and select Manage user.
From the Action column, select Edit.
You can update the name, email, or the role.
Select Save changes, then Update info to confirm.

Payroll Contact

Go to Payroll and select Overview (Take me there).
From the section where you add your business info, select the edit ✎ icon.
Select Next till you come to the Who's your payroll contact? screen.
Update your payroll contact info.
Select Next till you are back to the Overview page.

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