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Fix Error 80070057 (The parameter is incorrect)

by Intuit Updated 3 weeks ago

Learn what to do if you see Error 80070057 when trying to open your company file in QuickBooks Desktop.

If you see Error 80070057 (The parameter is incorrect) when trying to open your company file, we’re here to help. Follow these steps so you can get back to working on QuickBooks.

Solution 1: Open your company file correctly

You may avoid getting an error if you’re opening the company file correctly.

  1. Open QuickBooks Desktop.
  2. Select the company file.
  3. Select Open.

Note: If your file is located on a remote computer, learn how to access it correctly.

Solution 2: Update QuickBooks to the latest release

Make sure your QuickBooks is up-to-date so it has the latest features and fixes.

Solution 3: Run QuickBooks with admin permissions

Make sure QuickBooks has sufficient permissions so it can run without any problems.

  1. Close QuickBooks Desktop.
  2. Right-click the QuickBooks icon.
  3. Select Run as administrator.
  4. If your company file did not open automatically, select the company file, then select Open.

Note: If you get the error while installing QuickBooks Desktop, try re-downloading the program from the website.

Solution 4: Move your company file to default location

If your company file is saved in a different location, move it to its default location.

  1. Close QuickBooks Desktop.
  2. Browse to the location of your company file.
  3. Right-click the company file (.QBW), then select Copy.
  4. Browse to the default location, right-click and select Paste.
    Location: C:/Users/Public/PublicDocuments/Intuit/QuickBooks/Company Files
  5. Open QuickBooks, then select Find a company file.
  6. Select Local Drives, then search the company file name.
  7. Select the correct company file, then Open.

Note: If you’re on a multi-user, make sure to share your files after you move it.

Solution 5: Run the QuickBooks File Doctor

The QuickBooks File Doctor helps fix common errors when working on your company file. To use File Doctor, download and install the QuickBooks Tool Hub.

Solution 6: Manually Resolve Error 800070057

Step 1: Rename the .ND file

  1. Browse to the location of your company file.
  2. Look for the corresponding .ND file of your company file.
    Example: MyCompanyFileName.qbw.nd
  3. Right-click the .ND file, then select Rename.
  4. Type in .old at the end of the file name.
    Example: MyCompanyFileName.qbw.nd.old

Note: You may proceed to the next step if you’re using QuickBooks in Multi-user mode.

Step 2: Run the QuickBooks Database Server Manager on your server

  1. If you haven’t yet, download and install the QuickBooks Tool Hub.
  2. In the tool hub, select Network Issues.
  3. Select QuickBooks Database Server Manager. If QuickBooks isn’t installed on your server, you’ll be prompted to install it.
  4. Inside the QuickBooks Database Server Manager, select Start Scan if your company file folder(s) are displayed.  If they aren’t, Browse to the location of your company file and then select Start Scan.
  5. Select Close.
Note: If you’re using BitDefender, make sure it excludes QuickBooks folder from scanning.
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