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Open Banking Update Alerts for Accountants

SOLVEDby QuickBooks1Updated over 1 year ago

Open banking is the practice of sharing financial information electronically, securely, and only when customers give their permission. Open banking offers enhanced speed, security and smart solutions to banking customers.

Starting this year, Intuit has committed to move all their customers to Open banking. We already have alerts on the Banking menu or Transactions menu in QuickBooks Online, but in order to help accountants stay more connected to what is happening and stay on top of the migration, we are releasing alerts on their Client list page.

What is changing?

On your Client page, upon login, you will now get alerts letting you know there are bank connection issues. Once you click on the Review button, a side panel will open up a list of your clients with all bank connections that needs to be reauthorised. This list will allow you to plan ahead and give your clients a heads up when action may be required.

Under the Critical (red) alerts, you will see all your clients that already have a broken connection waiting to be reconnected. You can click on the View Details hyperlink to see bank account details and next steps.

On the Important (yellow) alerts, you will see any connections that are scheduled to be disconnected. You can change the filters to see disconnections up to 90 days.

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This panel will be updated every 24 hours so there may be a day’s delay with the information on the page.

To get more information on Open Banking see the Open Banking FAQ.

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