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Intuit

Reauthorise QuickBooks Desktop to keep using Gmail

Learn how to reauthorise QuickBooks Desktop to continue using Gmail.

Google has recently updated its privacy policy. Any app accessing Google data needs to be reauthorised by November 11, 2019 to make sure it remains compliant with their policy. If the app isn't reauthorised, you'll see a message that the app isn't verified. Here's what to do.

How to authorise QuickBooks Desktop to use Gmail

If you've configured Gmail to use enhanced security, you'll be prompted to authorise QuickBooks Desktop when you send a transaction or report.

Note: If you haven't updated to the latest release of QuickBooks Desktop, you might get the error "QuickBooks is unable to send emails due to network connection failure" when emailing a transaction or report.

  1. From any open transaction or report in QuickBooks, select Email.
  2. Select Send, you may be prompted to log in with your Intuit credentials.
  3. Select Continue in the Webmail Authorisation window that opens.
  4. Select Allow.

There's no need to uncheck any default permissions set by Google.

Note: If you have QuickBooks Desktop 2016 or older, you can keep sending emails as usual. However, there was no enhanced security Gmail option in the older versions, so it's expected that Google might stop supporting this feature in the future.

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