Find out how to roll back or undo a payroll in PaySuite.
You can roll back a payroll to fix an employee payment. After you roll it back, we'll walk you through how to recreate the payroll with your changes.
Things to know before you roll back a payroll
- You can't edit just one employee payment. You have to roll back the entire payroll and recreate the payments.
- Rolling back a payroll rolls back any changes you made to auto enrolment. If you recreate the payroll, you have to make those changes again.
- If you notified HRMC of a leaver in a payroll you roll back, the leaver date will remain the same.
Step 1: Print payroll info
Rolling back a payroll deletes all employee payments, including payslips. Before you roll back, print your payslips and payroll reports so you have a backup.
Step 2: Roll back a payroll
- Select the Employees menu.
- From the Run Payroll drop-down menu, select Payroll Settings.
- Select the Pay Calendar tab.
- In the Action column, select Rollback from the drop-down menu for the payroll you'd like to roll back.
- Select the confirmation checkbox, and then select Confirm and Rollback.
Step 3: Recreate the payroll
You can now recreate the payroll and make your changes. Create the payroll like you normally would.
Step 4: Resend the FPS
You only need to resend the FPS if you change an employee payment. When you recreate the payroll, submit the FPS on the Approve & Advance window by selecting Make a Submission.
Or you can resend it manually:
- Select the Gear icon.
- Under Your Company, select Employer Settings.
- Select the Real Time Information tab.
- In the Full Payment Submission (FPS) row, select Submit.
Step 5: Resend the EPS
If you submitted an EPS for a payroll you roll back and recreate, you should send another one.
- Select the Gear icon.
- Under Your Company, select Employer Settings.
- Select the Real Time Information tab.
- In the Employer Payment Summary (EPS) row, select Submit.
Note: When you roll back a payroll, QuickBooks reverses the journal entries for it. If your books are closed, check your journal entries to make sure the payments were removed.