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Roll back a payroll in PaySuite

Find out how to roll back or undo a payroll in PaySuite.

You can roll back a payroll to fix an employee payment. After you roll it back, we'll walk you through how to recreate the payroll with your changes.

Things to know before you roll back a payroll

  • You can't edit just one employee payment. You have to roll back the entire payroll and recreate the payments.
  • Rolling back a payroll rolls back any changes you made to auto enrolment. If you recreate the payroll, you have to make those changes again.
  • If you notified HRMC of a leaver in a payroll you roll back, the leaver date will remain the same.

Step 1: Print payroll info

Rolling back a payroll deletes all employee payments, including payslips. Before you roll back, print your payslips and payroll reports so you have a backup.

Step 2: Roll back a payroll

  1. Select the Employees menu.
  2. From the Run Payroll drop-down menu, select Payroll Settings.
  3. Select the Pay Calendar tab.
  4. In the Action column, select Rollback from the drop-down menu for the payroll you'd like to roll back.
  5. Select the confirmation checkbox, and then select Confirm and Rollback.

Step 3: Recreate the payroll

You can now recreate the payroll and make your changes. Create the payroll like you normally would.

Step 4: Resend the FPS

You only need to resend the FPS if you change an employee payment. When you recreate the payroll, submit the FPS on the Approve & Advance window by selecting Make a Submission.

Or you can resend it manually:

  1. Select the Gear icon.
  2. Under Your Company, select Employer Settings.
  3. Select the Real Time Information tab.
  4. In the Full Payment Submission (FPS) row, select Submit.

Step 5: Resend the EPS

If you submitted an EPS for a payroll you roll back and recreate, you should send another one.

  1. Select the Gear icon.
  2. Under Your Company, select Employer Settings.
  3. Select the Real Time Information tab.
  4. In the Employer Payment Summary (EPS) row, select Submit.


Note: When you roll back a payroll, QuickBooks reverses the journal entries for it. If your books are closed, check your journal entries to make sure the payments were removed.

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