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Intuit
2 helpful votes

Use a PIN or Touch ID to sign on to QuickBooks

Learn how to set up a PIN or Touch ID for your iPhone or iPad

Save time signing into QuickBooks Online by using a PIN or Touch ID instead of entering your username and password each time you log in. iPhone and iPad users can set this up by following the steps below.

Set up App PIN

  1. Go to Settings, and select App PIN.
  2. Slide the App PIN button right to turn it on.
  3. Select and Confirm the code you'll use to open QuickBooks Online for mobile.

Things to know:

  • You can turn App PIN functionality on and off as well as change your App PIN.
  • If you forget your App PIN, just sign in with your username and password, and reset your App PIN in Settings. If you have multiple devices (iPhone, iPod touch, and so on) you can use different App PINs for each one.

  1. Go to Settings, choose Account and select App PIN.
  2. Slide the App PIN button right to turn it on.
  3. Select and confirm your digit code. You'll use this code to open QuickBooks Online for mobile.

Things to know:

  • You can turn App PIN functionality on and off as well as change your App PIN.
  • If you forget your App PIN, just sign in with your username and password, and reset your App PIN in Settings. If you have multiple devices (iPhone, iPod touch, and so on) you can use different App PINs for each one.

Set up Touch ID

  1. From the main menu, select Settings.
  2. Slide the App PIN button right to turn it on.
  3. Slide the Touch ID button right to activate Touch ID.
  4. Close and re-open QuickBooks Online for mobile.

Things to know:

  • When you see the Touch ID for QuickBooks Online prompt, place the same finger that you previously used to set up Touch ID for your device on the Home button to register your fingerprint.
  • If QuickBooks Online can't authenticate your fingerprint, just sign in with your username and password, and then try setting up Touch ID again.

 

  1. From the main menu, select Settings ⚙️, then choose Account, then select Touch ID and App PIN.
  2. Slide the App PIN button right to turn it on.
  3. Slide the Touch ID button right to activate Touch ID.
  4. Close and re-open QuickBooks Online for mobile.

Things to know:

  • When you see the Touch ID for QuickBooks Online prompt, place the same finger that you previously used to set up Touch ID for your device on the Home button to register your fingerprint.
  • If QuickBooks Online can't authenticate your fingerprint, just sign in with your username and password, and then try setting up Touch ID again.

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