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Level 1

I have enabled MTD & authorised HMRC to connect to quickbooks, but when I try to submit a VAT return it says 'We can’t connect to HMRC right now' Any ideas?

 
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QuickBooks Team

I have enabled MTD & authorised HMRC to connect to quickbooks, but when I try to submit a VAT return it says 'We can’t connect to HMRC right now' Any ideas?

Thank you for making sure that you're all set for MTD before posting here, info. Let's check to see if the error you got is caused by a browser issue.

 

Please log in to QuickBooks in a private browser and try submitting your return. If it'll be sent, you can go back to your regular browser and clear the cache. If not, please try other browsers like Chrome, Firefox, Safari, or Edge to isolate the case.

 

If you still get the same thing after doing the steps above, please contact our Phone or Chat support to check your tax setup.

  1. Click on Help and choose Contact us.
  2. Enter a summary in the box provided and click on Let's talk.
  3. Choose from Chat or Get a callback.

Feel free to go back to this thread if you have other questions.