Learn how to create and send invoices in QuickBooks Online.
If you plan to get paid in the future for products and services you sell, send your customers an invoice. Simply add the item to an invoice and email it to them. Customers can pay their invoices online through QuickBooks payments or ACH transfer, or you can use an external payment processing platform.
Step 1: Create and send an invoice
- Select + New and then Invoice.
- From the Customer ▼ dropdown, select a customer. Make sure all of their info is correct, especially their email address.
- Review the Invoice date. Then from the Terms ▼ dropdown, select the due date. Tip: Net refers to the number of days until the payment is due. The default is 30 days, but you can change the due date if needed.
- From the Product/Service column, select a product or service. You can also select +Add to create a new product or service right from the invoice.
- Enter a quantity and adjust the rate or amount as needed.
Note: If you see the Flat rate, By hour, or By item options, this means you're in Business view. Your experience is slightly different. Select Flat rate or By hour for services or By item for products. Then enter the quantity and amount.
- When you're ready to send the invoice, select Save and send. Or if you're using QuickBooks Simple Start, select Send.
If you want to send the invoice later, select Save and close. Or select Record if you're using QuickBooks Simple Start. Want to send your customers a paper invoice? Select Print or Preview.
Step 2: Review open invoices
Any time you want to review your invoices, go to the Sales menu and select the All Sales or Invoices tab. You can also go to the Customers tab and open a specific customer's profile to see their invoices.
Before you get paid, QuickBooks puts open invoices into your accounts payable account. You'll see this account on your Balance Sheet and other financial reports.
Step 3: Receive payments for an invoice
If you use QuickBooks Payments, customers can pay their invoices directly through QuickBooks payments or ACH transfer. We process and handle everything for you. When you get paid, QuickBooks puts transactions into the correct accounts.
If you use an external platform to process payments, you can easily keep track of payments as well. Follow the steps to record invoice payments manually.
Next Steps: Enhance your invoices
Want to personalise your invoices? Here's how to create custom templates.
If you're a project-based business, you can create progress invoices to request partial payments during a project.