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Enter billable expenses

Find out how to record billable expenses in QuickBooks Online Plus.

A billable expense is an expense you incur on your customer’s behalf when you perform a work for them. You can easily record and track billable expenses so your customer can reimburse them when they receive their invoice.

Step 1: Turn on billable expense

To record billable expenses, turn on billable expense tracking.

  1. Go to Settings ⚙, then select Account and Settings.
  2. Go to the Expenses tab.
  3. From the Bills and expenses section, select Edit ✎.
  4. Select the following:
    • Show Items table on expense and purchase forms
    • Track expenses and items by customer
    • Make expenses and items billable
  5. (Optional) Set up the following:
    • Markup rate
    • Billable expense tracking
    • Sales tax charge
    • Bill payment terms
  6. Select Save, then Done.

Step 2: Enter a billable expense

Here’s how to bill a customer for an expense.

  1. Select + New.
  2. Select the transaction (Bill, Expense, or Check) you want to create.
  3. Select the payee.
  4. In the Category column, select the expense account for transaction.
  5. Enter the description and amount of the expense, then select the Billable checkbox.
  6. In the Customer column, select the customer you want to bill for this expense.
  7. (Optional) Enter or make sure the markup % is correct, then select the Tax checkbox or choose a tax agency if you want to charge tax.
  8. Select Save and close.

    You see this error when an income account isn’t linked to the expense account you chose. Here's how to fix it.

    1. Go to Settings ⚙, and select Chart of Accounts.
    2. Under the Action column, select the small icon ▼ on the expense account. Then, select Edit.
    3. Select the Use for billable expenses checkbox.
    4. Select the account you want to link in the Income Account ▼ dropdown menu.
    5. Select Save and Close.

Step 3: Add billable expenses to invoices

To reimburse the cost, link the billable expense to your customer's invoice.

  1. Select + New.
  2. Select Invoice.
  3. In the Customer ▼ dropdown menu, select the customer you created a billable expense for. This opens the Add to invoice window.
  4. Select Add on the billable expense you want to charge to your customer.
  5. Select Save and close.

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