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Sync QuickBooks Time after upgrading QuickBooks Desktop

SOLVEDby QuickBooksUpdated December 01, 2023

Learn how to sync your QuickBooks Time data after upgrading QuickBooks Desktop. 

Note: These steps are only for the integration with QuickBooks Desktop using the Web Connector.

Before you upgrade

  1. Save your QuickBooks Desktop company file to your computer.
  2. Open the Web Connector.
  3. Next to the QuickBooks Time application for your company, select Remove.
  4. In QuickBooks Desktop, select Edit, then Preferences, and select Integrated Applications
  5. Select Company Preferences, then QuickBooks Time, and select Remove, then OK.

After you upgrade

  1. Using the new version of QuickBooks Desktop, open your company file.
  2. On the same computer, open the Web Connector and QuickBooks Time.
  3. In QuickBooks Time, select the QuickBooks dropdown, then Preferences.
  4. Select the web connector.qwc link, and make note of the 4 digit password found on the same page for later.
  5. When the file has downloaded, select Open or Run.
  6. On the security window, select OK.
  7. On the QuickBooks - Application Certificate window, select Yes, whenever this QuickBooks company file is open.
  8. On the access confirmation window, select Done.
  9. In the Web Connector, enter the 4 digit password from QuickBooks Time.
  10. Select the box next to the QuickBooks Time application, and select Update Selected.

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