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5 helpful votes

Update your QuickBooks Self-Employed billing and subscription details

Get help with making changes to your QuickBooks Self-Employed subscription.

You can make most changes yourself from within your account. View your subscription details, update your payment details, make changes to your billing address, or even cancel your subscription, all from your QuickBooks Self-Employed account.

 Important: These steps are not applicable if you subscribed through Google Play or iTunes. You will need to modify your billing information with them.

Update payment or billing information

  1. Open QuickBooks Self-Employed in your web browser.Note: These changes can't be made in the app.
  2. Go to Settings ⚙ and select Billing info.
  3. Select Edit ✎ in the Payment Information section.
  4. Update the card information.
  5. Select the checkbox off screen to acknowledge and confirm your subscription. Note: If this is not checked, you will get an error “Invalid data. Please double-check the information below”.
  6. To update your billing address, fill out the current and correct address in the next section.
  7. Select Update and Close (X) when done.

Cancel Subscription

  1. Go to Settings ⚙ and select Billing info.
  2. Under Cancel Subscription, select Cancel Now.
Note: If you cancel your subscription, you can only access QuickBooks Self-Employed through the end of your billing period. We will store your data for 1 year, but you can’t access it unless you resubscribe. After that, we’ll delete all your data, including stored receipts.

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