I appreciate your effort in resolving the issue you've encountered, Harry.
Firstly, let's check and confirm your bank's connection with QuickBooks by logging into your bank's website. If your bank is undergoing scheduled system maintenance or updates, this will cause delays in syncing transactions and updating your account balance in QuickBooks.
If that’s not the case, I recommend contacting our live support team. They have the tools to securely check on the issue you’ve encountered and can also help determine why your mileage tracking isn’t working.
To do so, here's how:
- Log in to your QuickBooks account.
- Click the Help (?) icon.
- Go to the Search tab, then write your concern to activate the Contact Us button.
- Once done, click the Contact Us button and choose how you want to connect with our experts.
To learn more about our support hours, please visit this article: How to get help with QuickBooks.
If you have other concerns, feel free to comment them below.