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brett-chester
Level 1

After upgrading from quickbooks self employed to online they account no longer shows previous Invoice iinformation??

 
1 REPLY 1
JeraldR
QuickBooks Team

After upgrading from quickbooks self employed to online they account no longer shows previous Invoice iinformation??

Hello there, Brett. Have you looked under Sales & Get paid> Invoices yet? Ensure your status and date filters are set correctly, as that can affect what you see.

 

When you move from QuickBooks Self-Employed, you can transfer up to seven years of data, including invoices. If you still don’t see your invoices after adjusting the filters, I recommend reaching out to our Live Support team. They can dig deeper and help figure out what’s going on. 

 

To get started, click Help in the top right, head to the Search tab, type Contact Us to find the support button, and then select Callback. You can also check the support hours here: How to get help with QuickBooks.

 

Please leave a reply below if you have any follow-up questions or other concerns about QuickBooks. 

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