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realfoodco
Level 1

Any one having trouble getting the site to function recently? Very slow loading, if it loads at all.

I have tried Chrome and safari and both are really slow. Any suggestions on how to sort this out?
1 REPLY 1
GebelAlainaM
QuickBooks Team

Any one having trouble getting the site to function recently? Very slow loading, if it loads at all.

Hello there,  @realfoodco. I hear your sentiments about being unable to access your company file in QuickBooks Online (QBO). 
I'm here to put you in the right direction to resolve this matter.

QuickBooks quality slows depending on the internet speed and incompatible computer operating systems. Usually, most-used pages expect to load in more or less 10 seconds. While QBO is a web-based service, it also relies on your computer or device’s processing power, the amount of available memory (RAM), and the bandwidth of your Internet connection to perform as intended. A shortfall in any area can reduce performance. You can verify your internet speed by running a Google Speed Test to confirm the bandwidth or speed of your connection.

For further details about managing the performance of your QBO, see this article: Why is my QuickBooks Online slow?

I'll be around if you need more help managing your QBO account. Have a great day ahead!

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