Hi, John449. I can see how challenging it can be when the tools you need to stay organized with your books aren’t working. When the user interface feels stiff or unresponsive, it’s often because the browser’s temporary storage is full, preventing the page from loading properly.
Browsers save cached data to speed up loading times, but when too much old data builds up, it can cause the unexpected issues you’re experiencing.
To get things working again, let’s open your account in a private window. This runs the system without any of your saved history or cookies interfering.
Sometimes, a specific browser update can cause temporary hiccups with how QuickBooks displays. You can switch to a different supported browser to further isolate the issue.
Just reply below if you have additional concerns. We’re here to help whenever you need.
