Bank account balance not showing

I've got some troubleshooting steps you can do for your bank account balance not showing up in QuickBooks (QB) Solopreneur app, finnesedoggrooming.

Before we begin, could you please let us know which bank your account is connected to in QuickBooks Solopreneur? This information will help us provide a more specific solution tailored to your bank's connection and any known issues related to that institution

In the meantime, please try accessing QB Solopreneur via a web browser and check if the bank account balance and transactions are showing there by clicking on the specific account. If there are no transactions in that account, it’s likely empty, which is why the balance isn’t displaying.

 

If the balance and transactions show correctly in the web browser but not in the app, we can perform some app troubleshooting that can help fix common app issues such as display problems.

Android devices:

1. Go to your device's Settings.
2. Navigate to Applications or Application Manager.
3. Select the QuickBooks Solopreneur app from the list.
4. Tap on Storage, then Clear Data.

iOS devices:

1. Navigate to your device's Settings.
2. Go to General, then iPhone Storage.
3. Choose the QuickBooks Solopreneur app from the list.
4. Tap the Offload app option.

Once you get the same result, I recommend updating the app through your device's App Store or Google Play Store. You can also consider uninstalling and reinstalling it once the problem continues.

I'm also providing this helpful resource to help you manage your bank transactions in QB Solopreneur: Categorise bank transactions in QuickBooks Sole Trader.

If you have any further questions about managing your bank accounts in QB Solopreneur, or anything else related to QuickBooks, please let us know in the comment section. We'll be here to assist you right away. Stay safe, finnesedoggrooming.