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Can't get Natwest Business commercial card account show all transactions and link up with the Natwest business account.

Can't get Natwest Business commercial card account show all transactions and link up with the Natwest business account. It works fine on Xero. 
 

For weeks now, I have been speaking to technical Intuit, and still no where forward. I can't get the Natwest Business commercial card account to show all transactions and link up with the Natwest business account. It works fine on Xero, everything down loads no problem. 

 

I was recommended to use Quickbooks over Xero. I am testing the two softwares to see which is best! Xero is winning because I can see the purchase transactions.