Let's check whether this has something to do with the browser. You can try to log in again to your QuickBooks Self-Employed on a private window. Here's how:
If you're able to log in successfully, I'd recommend clearing your browser cache or switching to a different browser.
Please let me know if you have other concerns about QuickBooks.
Hello there, @JenMonnin79.
This issue is already been reported. Rest assured our engineers are all hands to fix this.
In the meantime, you can access your company via a supported browser. Here's how:
If it works, we’ll need to clear your browser’s cache to optimize the browser’s performance and your QBSE experience.
Otherwise, you can use a different browser.
Also, I'd suggest contacting our Customer Care Support team so you'll be added to the affected user's list.
Here's how to get in touch with them:
Please let me know how it goes. I'll be here to help you further.