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Jake Collinge
Level 1

Can the glitch issue with the drop down menus on invoices be resolved? It is taking 30 minutes to complete an invoice that used to take 2 minutes

 
1 REPLY 1
JayCaeR
QuickBooks Team

Can the glitch issue with the drop down menus on invoices be resolved? It is taking 30 minutes to complete an invoice that used to take 2 minutes

Hi, Jake. Efficient invoicing relies on responsive features like dropdown menus. Unexpected behavior in these tools often stems from browser settings or system configurations. Let’s work together to troubleshoot and resolve this so you can complete invoices more efficiently.

 

QuickBooks Online (QBO) depends on both your internet connection and your device's processing power, available memory (RAM), and bandwidth. Any issues in these areas can lead to lag or glitches that you may be experiencing. To address this, make sure that your system meets the minimum system requirements.

 

To ensure smooth performance, follow these guides:

 

  • For the best experience, use Google Chrome. If already using it, ensure it is the latest version.
  • Ensure your operating system is up to date and confirm it meets the QuickBooks system requirements.
  • Check your internet speed using a Google Speed Test and review the results to assess your bandwidth and its impact on performance.

 

For more detailed insights on improving QuickBooks performance, take a look at this article: Why is my QuickBooks Online slow?

 

If you have any additional concerns or further assistance, please feel free to leave your response below.

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