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Everything you need to know about banking in QuickBooks Online - Discover more
mrdavidecrooks-g
Level 1

Contact number to reach someone

I can’t log in and change my mobile number
1 REPLY 1
MichelleBh
Moderator

Contact number to reach someone

Help has arrived, @mrdavidecrooks-g

 

Before I hand you over to our support, I have some troubleshooting steps to follow to fix the login issue. This way, you can sign in to your QuickBooks Online (QBO) swiftly and get back where you left off. 

 

If you still have access to your mobile phone number, you can log in to your Intuit account and edit it from there. Let me guide you on how: 

 

  1. Go to this link: accounts.intuit.com and enter your QBO credentials.
  2. Click Sign-in & security menu.
  3. Select Phone.
  4. Hit Change next to your phone number and click Continue
  5. Enter the new number, then type your QBO password and click Save
  6. Get the code and click Done
  7. Also, update all the necessary information to ensure that you can log back into your account.

 

Once done, log back into your account to check if it is working well.

 

If the issue persists, you may contact our support by accessing the Support page or using our sample QBO account. We're unable to provide a phone number because we've recently updated our support experience. 

 

Using sample account: 

  1. Go to our sample account and click the Help menu. 
  2. Select Search and click Contact Us
  3. Choose either Start a chat or Get a call
  4. Enter the necessary information and submit the request. 

 

Support page: 

  1. Go to our support page and type your concern in the box. 
  2. Click the Search button. 
  3. Select Chat or Get Phone number
  4. Follow the on-screen instructions. 

 

Make sure to contact them within business hours to ensure a swift response.

 

Moreover, feel free to visit these links below for more troubleshooting steps when you are having problems accessing your account:

 

 

I'll be out here in the Community space, so don't forget to visit this thread if you need more help managing your account information. You can also ask me about the processes in QuickBooks. I'm always here to help, mrdavidecrooks-g.

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