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Copying company file to QB online

Hi, 

 

I'm trying to export Quickbooks Desktop file to Online version. I keep getting an error as below:

QuickBooks Online requires the asset account type for stock items to be Asset or equivalent. Please change the account type for this item from 'Sales' to 'Asset' or equivalent.

 

All stock items have Stock Asset account applied as their Asset Account. I'm also unable to identify the stock item that is apparently causing this error. Any idea how to resolve this issue? 

1 REPLY 1
QuickBooks Team

Re: Copying company file to QB online

Hello Magda,

 

If you definitely cannot find any product which is using a sales account instead of an asset account, we would advise it would be best to contact our Desktop team who can set up a screenshare and go through your account with you to troubleshoot. You can reach them via 0808 168 9535.

 

Thanks,

 

Talia