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JCB060756
Level 1

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

I have previously successfully migrated my quicbooks desktop data to quote books online by using the menu :-  COMPANY -

EXPORT YOUR COMPANY FILE TO QUICKBOOKS ONLINE

GET STARTED

SELECT DESTINATION (CONNECTS TO QB ON LINE)

But I cannot go any further this time

there is an error message "you'll have to update your software to access your intuit software here"

After this is shows browsers it is comaptible with, but I have them installed, and I have all the current update on the program, so I cannot get past this stage to migrate, I am at my wits end, can I import my company data the other way round from the online version ? if not what can I do ?

 

12 REPLIES 12
Ashleigh1
QuickBooks Team

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

Hello JCB060756, 

 

Welcome to the Community page, 

 

Apologies for the message, you are getting it is due to migrations being down currently and it will not be back up and running until the 1st of august the migrations. 

Fiat Lux - ASIA
Level 15

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

@JCB060756 

You may have other 2 ways to migrate data

1. Utilize a migration tool. i.e TPExporter for Desktop and TPImporter for Online.

https://transactionpro.grsm.io/qbo

 

2. Purchase a 3rd party conversion service.

Contact us in private for assistance.

 

Bud66
Level 1

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

Hi There, 29th August and I still cannot migrate my data. Any suggestions?
Fiat Lux - ASIA
Level 15

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

@Bud66 

How big are your Total Targets?

Mark_R
QuickBooks Team

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

Hi there, @Bud66.

 

Currently, we're working on a new service to help make your move from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO) as smooth as possible. Thus, we aren’t able to help you transfer your data from QBDT to QBO until we launch the new migration service.

 

In the meantime, you can use the open balance method to manually transfer your data from QBDT to QBO.

 

I'm adding this article for more information: Why can’t I move my data from QuickBooks Desktop to QuickBooks Online?

 

I'll also add this resource once you successfully converted your data: Post conversion checks for getting started with QuickBooks Online. This will help you get started with QBO.

 

Come back to this post if you have any other questions about QuickBooks. I'll be around to help.

klous-1
Level 3

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

Still not working

Fiat Lux - ASIA
Level 15

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

@klous-1 

Their "new service" has been delayed for release until mid-October.

klous-1
Level 3

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

Thanks!  Did they say which year? Smiley Wink

Mark Armistead
Level 7

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

Probably the same year they fix the failed emailing of invoices. They are working on it. It only took them 12 years to fix partial deliveries on purchase orders!

klous-1
Level 3

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

Any update on this please Quickbooks?

Mark Armistead
Level 7

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

The new service is up and running through a 3rd party. You get 2 years for free and then have to pay for the rest you have legally have to keep for HMRC purposes. In otherwords Intuit are now cashing in by making you move to QBO from Desktop.

 

Great isn't it.

Ashleigh1
QuickBooks Team

data mrigation from Quickbooks desktop pro 2021 to quickbooks on line

 Hello Klous-1, thanks for posting on this thread, so you can now migrate from QuickBooks Desktop to QuickBooks Online using Move My Books. 

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