Yes, Pairfum. There is a Fix in everything. Let’s start by verifying your browser’s compatibility with QBO. After that, we’ll troubleshoot by logging in through incognito mode or a private browsing window.
Here’s how to determine if you need to adjust your settings:
- Go to https://fixit.intuit.com. When you notice a red warning icon. You should update that specific setting.
- Select the button under the warning, then follow the steps provided.
Once done, try signing in to QBO using a private or incognito window. This mode avoids using existing cached data, allowing us to identify browser-related complications.
Here are the shortcut keys:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Option + P
Moreover, check if you can sign in successfully. If so, switch back to your default browser and clear the cache to refresh the system, allowing you to start anew. However, if the problem still exists, you can use other compatible browsers.
Additionally, to learn more about what you should check to maximize your QuickBooks Online experience, you can read this article for further information: Why Is My QuickBooks Online Slow?.
Please use the reply button below if you still have more questions about signing in to QuickBooks. I’m here to help!
