Hi
I am trying to amend an employee's postcode and the system won't let me.
I am using QBOAP, the advanced payroll module.
I have no idea how the incorrect postcode was selected, as I certainly didn't enter it when setting up the employee, and I am unable to amend it to the correct postcode - the system is saying 'no matches found'. I have double checked the postcode on the Post Office website and it is a valid postcode.
Any help gratefully received, the support for the advanced payroll module is slooooow and I need to send out my payslips today and I want to show the correct postcode.
Thanks
