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jennychong2486
Level 1

EPS submission Error

I am trying to submit an EPS as i have paid SSP but it has been rejected with the following error: "The submission of this document has failed due to departmental specific business logic in the Body tag.
1 REPLY 1
Maybelle_S
QuickBooks Team

EPS submission Error

I want to ensure this is taken care of, @jennychong2486.

 

Let's check your filing details in QuickBooks to see what's causing this error.

 

You'll have to make sure that you're filing details are the same as your schedule in your gateway account. This is to prevent from getting any error messages.

 

I also suggest contacting the HMRC to verify if you're eligible for EPS filing and to check if you have other requirements for submission.

 

For additional information, you can click this article: Submit EPS to HMRC in QuickBooks Online Standard Payroll. This also provides details when you're not able to file the EPS.

 

Don't hesitate to post again here in QuickBooks Community. I'm always here to help.

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