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anjeecraft
Level 1

ERROR 571 what is it and how to I resolve the problem of accessing my back to upload my latest transactions. I am at my witts end trying to resolve this issue.

 
5 REPLIES 5
GeorgiaC
QuickBooks Team

ERROR 571 what is it and how to I resolve the problem of accessing my back to upload my latest transactions. I am at my witts end trying to resolve this issue.

Hi anjeecraft, 

 

 

This error code is associated with the open banking process not being completed before returning to QuickBooks - this can be caused by pop-up blockers on the browser. 

 

Please try disabling pop-up blockers and ensure you are following the full process in the window before returning to QuickBooks.

 

 

Thank you

HNoel
Level 1

ERROR 571 what is it and how to I resolve the problem of accessing my back to upload my latest transactions. I am at my witts end trying to resolve this issue.

It still isn't working, I get a Oauth in the browser when I exit the authorize process to return to quickbooks.

 

What next?

MirriamM
Moderator

ERROR 571 what is it and how to I resolve the problem of accessing my back to upload my latest transactions. I am at my witts end trying to resolve this issue.

Welcome to the thread, @HNoel. Let me get the help you need to have your bank feeds working again.

 

Before we begin, may I know the name of the bank which has a problem? Having more information about the issue will help me conduct further investigations so I can provide the most accurate resolution to you.

 

The error 571 happens when you have either closed the consent page while connecting to Open Banking in QuickBooks. Or you may have pop-up blockers on your browser that are active which prevents you from completing the process. 

 

As mentioned by my colleague @GeorgiaC, to fix this, you'll need to disable the pop-up blockers on your browser. Once done, try to connect again. Additionally, please refresh the page to allow for the consent page to fully load. For more information about this, check out this link: Open Banking connection errors.

 

Once the problem solves, you're now ready to review and match the transaction. Refer to this article for the step-by-step process: Categorise and match online bank transactions in QuickBooks Online.

 

If you have any questions or concerns when managing your account, please let me know by leaving a comment below. Take care and have a wonderful day. 

NandG_Eco_Products
Level 1

ERROR 571 what is it and how to I resolve the problem of accessing my back to upload my latest transactions. I am at my witts end trying to resolve this issue.

Good evening,

 

I have tried all the solutions mentioned and still get the same issue when it tries to retung back tk the QuickBooks main page. I have disabled the pop-up blocks.

 

kindly advise. Thanks Gino

Jen_D
Moderator

ERROR 571 what is it and how to I resolve the problem of accessing my back to upload my latest transactions. I am at my witts end trying to resolve this issue.

Thanks for posting here, @NandG_Eco_Products,

 

Let's make sure this banking issue in QuickBooks Online is addressed. Since you already tried all the possible solutions given by our dedicated Community users and still getting the same problem, I recommend getting in touch with our Support Team.

 

They can help report this to our engineers who deals with program bugs and other technical concerns.

 

Also, regarding our support, we have made changes to our operation hours and our contact options. Our Live Help are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM til 3:00 PM on Saturdays.

 

To get in touch with our representatives, follow the steps below:

 

  1. Go to the (?) Help menu to open the QB Assistant box.
  2. On the page, enter Contact Support.
  3. Pick Live Chat to connect with our live representative.
  4. Once done, click the Live Chat link provided in the pop-up box.
  5. On the next page, enter the description of the issue, then Let's Talk.
  6. Lastly, select Start a chat.

 

Kindly post again for updates after trying out the steps. Tag me in your reply so I'll get notified with your response. Have a good day!

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