Allow me to help and isolate the error you received on your end.
Recently, we updated our bank feed connections to open banking to give our user a better experience. Thus, the reason you received the error means the bank you’re trying to connect to QuickBooks Online (QBO) is not yet supported for open banking.
Rest assured our product team is working with other financial institutions to provide Open Banking connections. In the meantime, let’s manually import your bank transactions to your account. Let me show you how:
Sign in to your Amazon Business account and follow the instruction on how to download the transactions.
Review the file format (.QBO or .CSV file) and size (maximum file size is 350 KB).
Then from your QBO account, go to the Banking menu or Transactions menu.
Select Upload transactions.
Click Browse and then select the file you downloaded from your bank. Then select Next.
In the QuickBooks account drop-down, select the account you want to upload the transactions into. Then click Next.
Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then select Next.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
We have to collect some data when you use this website so it works and is secure. We'd also like your consent to collect data to study how people use our site. Doing so helps us improve our services and allows us to tailor the marketing you see on our site. Select 'Accept all' to agree or 'Manage consents' to choose which cookies we use. You can change your mind at any time by clicking the 'Manage Cookies' link.
Choose your cookie preferences
Some cookies are needed to make our website work and can't be turned off. But we need your consent to use others that are not essential. You can make your choices below and update them at any time using the 'Manage Cookies' link. To find out more, visit our Cookies Policy.
These cookies are necessary for the site to function. They also help us keep your data safe.
These cookies allow us to enhance your experience and remember your preferences, region or country, language, and accessibility options.
These cookies tell us how customers use our website. We study and organize this data to help us optimise our content and provide you with personalised experiences.
These cookies help us provide you with relevant communications and ads in our products and on other sites.