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useralltradespoole
Level 1

Get error when trying to connect to amazon business.

error code 229
1 REPLY 1
JasroV
QuickBooks Team

Get error when trying to connect to amazon business.

Greetings, @useralltradespoole.

 

Allow me to help and isolate the error you received on your end.

 

Recently, we updated our bank feed connections to open banking to give our user a better experience. Thus, the reason you received the error means the bank you’re trying to connect to QuickBooks Online (QBO) is not yet supported for open banking.

 

Rest assured our product team is working with other financial institutions to provide Open Banking connections. In the meantime, let’s manually import your bank transactions to your account. Let me show you how:

 

  1. Sign in to your Amazon Business account and follow the instruction on how to download the transactions.
  2. Review the file format (.QBO or .CSV file) and size (maximum file size is 350 KB).
  3. Then from your QBO account, go to the Banking menu or Transactions menu.
  4. Select Upload transactions.
  5. Click Browse and then select the file you downloaded from your bank. Then select Next.
  6. In the QuickBooks account drop-down, select the account you want to upload the transactions into. Then click Next.
  7. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then select Next.
  8. Select Let's go to start the process.

You can also read this article for more details about the process: Manually upload transactions into QuickBooks Online.

 

I’d also encourage checking our QuickBooks blog page to stay updated on the latest news and enhancement in QuickBooks. Furthermore, check out this link  for reference to learn what banks supports Open Banking.

 

Once the Amazon Business bank is supported for open banking, upgrade the account to ensure an accurate, reliable and uninterrupted bank feeds connection.

 

Let me know if there’s anything else I can help you in managing your accounts in QBO. I’m only a post away from you. Keep safe and stay well.

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