Thanks for letting us know about the behavior you're experiencing with the app and receipts, newlecpower. I've come to help you and get back to working with your dashboard and uploading receipts seamlessly.
Before anything else, I'd like to ask if you encounter errors when working with the app or when trying to upload the receipts? I'd appreciate additional information you can add to help us get on the same page and provide you with an accurate resolution.
In the meantime, you'll want to log in to your QuickBooks Online (QBO) account using a mobile-supported, up-to-date browser. From there, you can utilise your account by accessing your dashboard and uploading your receipts.
This article shows how to do this on your computer, mobile device, or even your email account: Upload your receipts.
The Community space is open and always here to help with further concerns with QBO-related tasks.
