Hi Emilia.
Let’s go through some troubleshooting steps to resolve the glitches you may be experiencing when completing the assessment. Start by logging out and then signing back into your account to refresh the program.
If the problem continues, access your account using a private or incognito browser. This mode prevents internet data from being stored, which can help resolve temporary issues. Also, you can switch to another compatible browser to ensure smooth functionality.
Please know that you can always reply or post new inquiries if you need anything else. We're here to help.
