Hi any ideas why I can never integrate the ebay connector, always shows a crashed out computer with out of day link or a url issue, I'm using the sole trader app qb onlin

Hi, Daniel. We hear you and understand how you feel when you want to connect eBay with your QuickBooks account, have a bank connection that works smoothly and adjust Mileage transactions. Rest assured, the Community is here to help you get this fixed so you can focus on what really matters—your business.

Please note that the mobile apps have limitations on input length or specific formatting options due to the constraints of smaller screens. Thus, this is required for tracking purposes only. For the best experience with QuickBooks, I highly recommend using the browser versions on a computer or phone, as they provide a more comprehensive input experience.

Let's start by discussing the integration capabilities that QuickBooks offers. Note that this specific functionality is exclusively supported for higher versions. This includes QuickBooks Online editions such as Simple Start, Plus, Essentials, and Advanced.

In summary, the integration functionality provided by QuickBooks is not available in the lower-tier versions (QuickBooks Self-Employed or Sole Trader). Selecting the right QuickBooks plan that aligns with your business needs is crucial to ensure you're using the most suitable platform to manage your accounting efficiently.

Each QuickBooks plan offers different features tailored to meet the needs of specific business types and sizes. Selecting the right plan ensures you can manage your finances smoothly, overcome potential restrictions, and fully utilise QuickBooks to support your business activities.

As a workaround, you can manually upload your eBay transactions through a computer browser:

1. Go to the Transactions tab, then choose Bank transactions.
2. Select the Upload bank statement option.
   
   
3. Follow the on-screen instructions and ensure your file is in the correct format for a smooth process.

To address the Mileage issue, completely uninstall and then reinstall the QuickBooks mobile app to ensure you have the latest version. The app must be compatible with your phone's version for it to function as intended.

To uninstall an app, press and hold its icon, then select uninstall or delete. You can redownload it from your app store and make any necessary adjustments to your transactions.

As per the Open Banking standard regulations, you will need to reconfirm your consent every 90 days to allow QuickBooks to continue receiving your transactions.

I hope these help. For any QuickBooks concerns, please don't hesitate to reply to this thread. We're here to help you make the best of your subscriptions.