Hi there, Andy. To reflect the refund in your bank balance, you can create a bank deposit. To do this, simply navigate to +New and select Bank Deposit. Once the window opens, ensure the correct bank account is selected at the top. Next, choose the insurance company as the vendor in the Received From column and select the Insurance Expense or any appropriate expense account to offset your previous costs. Finally, enter the refund amount and click Save and Close.
We’re always here to help you if you have any other concerns.
