Hi My downloads are not updating although everything is set up properly, please advise?

Hello Jane16

It is nice to see you here on the Community! Is this a bank connection which is not updating?If so which bank is that with?What happens when you click on update/refresh all?(if you are using QuickBooks Self Employed)

Can you try clearing the cache and cookies in the browser and let us know if it updates and downloads then.

Thanks

Emma

the upload just says unable to fix, this is with barclays.

And i get this message although i have data until 9th April

Hello jane16,

Have you attempted clearing cache & cookies in your browser? Are you using Chrome?

Thanks,

Talia