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bozzotum
Level 1

Hi Wrong information can you please close my account. Thanks

Business name

1 REPLY 1
ThomasJosephD
QuickBooks Team

Hi Wrong information can you please close my account. Thanks

Hi bozzotum, Allow me to offer you guidance on how to update your company details and how to cancel your subscription in QuickBooks Online (QBO).


May I know if you are referring to any incorrect account information that you've entered?


If that's the case, please note that you have the option to modify your account details. Here's how:

 

  1. Login to your QuickBooks Account.
  2. Go to Settings.
  3. Click the Account and settings.
  4. Select Company and click ✎ Edit in the Company name section.
    image (15).png

  5. If the company's legal name is different from the Company name you entered:
    • Enter the legal name in the Legal name field.
    • Otherwise, check the Same as company name checkbox.
      image (16).png

  6. Enter the other needed information.
  7. Click Save.
  8. Hit Done.


For further guidance on updating your company information in QuickBooks, please read this article: Change your company information in QBO.


On the other hand, if you are looking to cancel your subscription, you can follow the instructions outlined in this article: Cancel your QuickBooks subscription or trial.


Additionally, if you choose to reactivate your account in the future, you can refer to this article for guidance: Resubscribe to QBO.


Ensuring your satisfaction is important to us. If you require further information about QuickBooks or need extra assistance especially managing your account in QBO, please contact us at any time. We're here to help you every step of the way.

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