We can reset or troubleshoot the QuickBooks Solo Trader application to restore its default functions, mmathias. This way, you can deactivate the Auto-tracking feature and prevent the app from recording your mileage data.
Before proceeding, it's important to note that the QuickBooks app accumulates temporary data that may influence its performance. Refreshing the app will restore it to its default state. It's like clearing the cache in your web browser.
To start, follow the steps below for an iOS device:
- Go to Menu ☰ and tap Help & Feedback.
- Tap Refresh Data.
- Click Refresh to confirm.
Otherwise, refer to this instruction for Android:
- Go to Menu ☰ then tap More Options ⋮.
- Tap Settings, then Refresh Data.
- Click YES to confirm.
Once done, disable the Auto-Tracking feature in the app. If the issue persists, uninstall and reinstall the mobile app. It will help you get the most recent version of the application.
Moreover, explore this handy article to learn more on how to manage transactions in QuickBooks: Categorise bank transactions in QuickBooks Sole Trader.
I'll be around if you require assistance manually adding trips or performing tasks using QuickBooks through a mobile device. That said, I recommend utilizing the comment section so I can help you as soon as possible. Keep safe.
