Hi there, David. To get records from a closed QuickBooks account, your options depend on how long ago the account was closed. Just to clarify, when you mentioned older and closed account, did you mean that this is a separate subscription from your current subscription?
If you transitioned from QuickBooks Self-Employed to QuickBooks Online or the new Sole Trader version, your data should have migrated automatically. In this case, your historical records should be accessible within your current subscription.
If the account was manually canceled, QuickBooks UK retains your data in a 'read-only' state for 12 months following cancellation. During this time, you can typically sign in to export your files, although a brief resubscription may be necessary to access full reporting features.
If it has been over a year since the account was closed, records are generally deleted to comply with data privacy regulations and may no longer be recoverable.
Please let us know if you need any further assistance.
