Until I recently upgraded to Adobe Acrobat Reader DC I had no problems opening prior VAT returns. I now get an error message saying "Unable to locate PDF viewer". It then tells me that Adobe Reader is a free PDF viewer available to download and would I like to download it now?
If I click no then nothing happens. If I click yes it takes me to the website but then says that I have already got it downloaded.
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I had the same issue just as my QB 2015 Pro came out of support. It would have been trivial for Intuit to have fixed, but I guess they have other things to fix.
I was having the same problem. WHen I switched my default program for opening PDF's from MS Edge to Adobe Reader Quickbooks would then display/print old reports. Hope that helps.
(To check/switch your default programs go to "Start"/"Default Programs (or Apps)"
Just look for adobe X1 from adobe its free and still current do not use DC version or download foxit QB will work with that for reports.