How to receive payment in to a client account

I'll make sure that you're books are accurate, Sam De Pasquale.

It could be that this transaction was reversely posted in your bank that's why it showing as a payment instead of a deposit. I recommend reaching out to your financial institution to check and rectify this transaction.

To fix this issue in your QuickBooks account, we can simply exclude this transaction on your Banking page to get rid of it. Then, we'll have to manually create the deposit in the subaccount to ensure that your records are accurate. We can use a sales receipt, invoice payment, or bank deposit in handling this transaction.

I'll be guiding you in doing this whole process:

1. Click the + New button
2. Select Bank deposit, Receive payment, or Sales receipt.
3. Enter the necessary information, such as amount, date, and customer.
4. Make sure to select the subaccount in the Deposit to or Account drop-down menu.
5. Hit Save when you're ready.

I've added an article that will help guide you in categorizing your bank transactions in QuickBooks Online.

If I can be of any further assistance, don't hesitate to visit the Community again. I'm always available here and ready to help.