Hey there, Andy. I appreciate the detailed information you shared about the error you encountered while filing Nest Pensions.
With that in mind, I recommend contacting the QuickBooks Online (QBO) Payroll phone support team. They have the complete tools to review your account in a safe environment,
Additionally, they can help you identify the root cause of the error that prevents you from filing Nest Pensions in QBO. Here's how:
- Go to the (?) Help menu in the upper right section.
- Select the Search tab. Then, type in the error message in the field provided below and press the Enter key on your keyboard.

- Click the Contact Us tab below.

- Choose how you would like to talk to us:
* Callback - Monday to Friday 8:00 AM to 6:00 PM GMT
* Chat - Monday to Sunday 8:00 AM to 10:00 PM GMT

While working towards fixing the error, you can manually submit it to Nest to avoid late filing.
Feel free to reply to this post if you have additional questions.