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jenniferlgreen
Level 1

I am getting error message trying to connect my bank to quick books I authorise my bank get told I'm getting transferred back to quick books and get error message 572?

 
1 REPLY 1
JaeAnnC
QuickBooks Team

I am getting error message trying to connect my bank to quick books I authorise my bank get told I'm getting transferred back to quick books and get error message 572?

Good to see you here today, Jennifer.

 

I'll help you disable your pop-up blockers to resolve error 572 when linking your bank account to QuickBooks Online (QBO).

 

If you've encountered error 572 when attempting to link your bank account, it's more likely that you closed the consent page while connecting to Open Banking in QBO. It's also possible that your browser is running with pop-up blockers enabled. It prohibits you from finishing the configuration and moving to the transaction page.

 

To get around the issue, you can disable your browser's pop-up blockers and reconnect. If you're using Google Chrome as your default browser, you can refer to this link for the steps: Block or allow pop-ups in Chrome.

 

Alternatively, refresh the website to allow the consent page to load fully.

 

Furthermore, it's advisable to reconcile your accounts in QBO monthly to ensure they correspond to your bank statements. If everything matches, it guarantees they're balanced and accurate.

 

Let me know if there's anything I can help with further about setting up your bank connection. I'll be happy to lend a helping hand. Stay safe!

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