I am getting this error message when I try to put the HMRC Reference on Payroll setup page. Something went wrong. Please wait a moment and try again.
Thanks for sharing detailed information about your concern, @MiH.
Let's try performing some basic troubleshooting steps to fix the problem since sometimes cache stored up in the system can cause unexpected behavior in the product. You can start by opening a private (incognito) window. Using a safe browser and accessing the program from there can usually fix the issue.
Here's how to open it:
Once done, try to enter the HMRC Reference on the Payroll setup page again by following the steps below:
If it works, then your main browser causes this kind of issue. To ensure this doesn't happen again, it's a good idea to clear the cache of the browser you're using. However, if the issue persists, I recommend using another supported and up-to-date browser.
You’re always welcome to post again in the Community if you need anything else. It’s my pleasure to help. Have a fantastic day!