I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
Hi danwebb123-live-, we'd be grateful if you could attempt to update the banking connection through a browser on your device, or alternately, if you have your banks' mobile app installed, please temporarily uninstall this before re-authorising the connection.
If you run into any errors from there, please get back to us below. :)
I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
Hello Danweb123-live, Thanks for getting in touch with the Community we'd like to take a look into why that is happening. Which bank are you with? Are you doing the re-auth on a pc or mobile device? If you go onto your bank's online banking does the third party connection to QB show in your settings?
I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
I am with HSBC, on a mobile device and I just checked my online banking, it says to restore access contact third party directly.
I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
Hi danwebb123-live- We appreciate that you state you're using a mobile device however are you attempting to re-authorise the connection using the app or a browser?
I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
Hi danwebb123-live-, we'd be grateful if you could attempt to update the banking connection through a browser on your device, or alternately, if you have your banks' mobile app installed, please temporarily uninstall this before re-authorising the connection.
If you run into any errors from there, please get back to us below. :)
I am having trouble reautherising my account, everytime I try I get to the last stage then just get a blank white loading screen? have been trying for about a week now with no luck please help!
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