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0832076679
Level 1

I am in south africa on quickbooks premier 2017 . A laptop with a secondary user crashed and i cannot reinstall quickbooks on a new PC that i bought to replace the Laptop. after putting the licence number and product key code it asks for a Validation Cod

The Validation Code it says i must call an agent in the Uk  on [Removed] but i cannot gert through on that number. I have also tried +44 [removed]/3. Does anyone know who i can call please on a number from South Africa that actually works? Thank you

Brett my cell number [Removed] from outside South Africa

2 REPLIES 2
JeveeAdvin__la
QuickBooks Team

I am in south africa on quickbooks premier 2017 . A laptop with a secondary user crashed and i cannot reinstall quickbooks on a new PC that i bought to replace the Laptop. after putting the licence number and product key code it asks for a Validation Cod

Hi there, Brett. I appreciate your effort in trying to contact the QuickBooks Support team. Reinstalling QuickBooks Premier 2017 requires a validation code because official support for that desktop product has ended.

 

To ensure you receive the best support and clarification for your concerns, I highly recommend that you reach out to the US Support team. They can assist with many different issues, including international ones.

 

Here's how:

  1. Go to the QuickBooks Help Portal.
  2. Select QuickBooks Desktop.
  3. Hit Continue.
  4. Choose which edition.
  5. Type your question and hit Continue.
  6. And you can select Chat or Callback to connect with us.

 

Feel free to return whenever you need assistance.

SIAB
Level 8

I am in south africa on quickbooks premier 2017 . A laptop with a secondary user crashed and i cannot reinstall quickbooks on a new PC that i bought to replace the Laptop. after putting the licence number and product key code it asks for a Validation Cod

@0832076679 

As I know, Intuit UK support will refuse to provide a validation code. You can use the trial version as a workaround.

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