I am trying to add another client . I was told you could not set up a Direct Debit through Cash Plus account. Wow Comix Ltd is same acc and there is a DD for you there

Hello @marion-haigh,

I can add some details about direct debit in QuickBooks. Let me route you to the correct support to address this concern as soon as possible.

You can use the direct debit feature in QuickBooks with the Go Cardless app. This is a supported application that works well with QuickBooks which automatically debits the payment from your clients' account.

If you don't have the application yet, you can get it from the Apps store by clicking on Get app now.

Also, I suggest contacting our QuickBooks Online Support team. This way, they can check on the accounts which can be used in QuickBooks, and they can help you successfully set up your direct debit.

Here's how you can contact them:

1. Log in to your QuickBooks account.
2. Click on Help.
3. Choose Contact Us.

Please let me know if you have any other concerns. I'll be around to help.