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steffon_va
Level 1

i can not get complete transactions or reciept dates even when i change to custom dates it only shows from july to present

custom dates do not work
1 REPLY 1
ClaireSamanthaS
QuickBooks Team

i can not get complete transactions or reciept dates even when i change to custom dates it only shows from july to present

Hello there, Steffon.

 

We know the importance of having your transactions accurately reflected in QuickBooks.

 

It’s possible that the transactions before July, or on specific dates you’re searching for, haven’t been recorded in the system yet. To confirm this, we recommend verifying if there are indeed recorded transactions for the dates you’re trying to access. Unfortunately, if there are no recorded transactions for those dates, they won’t appear, even when using the custom date filter.

 

If these transactions are needed and appear to be missing, you can manually upload the receipts into QuickBooks to ensure they’re properly recorded and available for reference.

 

Let us know if you have additional questions or concerns. You can add a comment below.

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